I provide support in PC architecture and software, so if your PC is running slowly or has some type of issue or error, I can help. I support Operating systems from Microsoft Windows 7 onwards (though do have an old XP laptop myself that I like to play with when going down memory lane!). I work with both laptops and desktops and my usual ‘go-to’ for performance enhancements on either device is installation of additional RAM and Solid State Drive(s).

I will work with you to understand your exact requirements and discuss possible options – part of the process is discovery, so I will to understand what you currently have and use, then take matters from there. I look forward to working with you to improve either your Desktop or Laptop today!

It’s always a good idea, especially if you’re not happy with the performance of your computer – to have an MOT every now and then – as you would for a car.

Just to check everything is working correctly ‘under the bonnet’, as it were!

I offer a full PC MOT service (fixed price of £60), which includes:

• Perform Anti-Virus/Spyware scan & delete threats
• Download & install critical windows updates
• Specialist system and hardware tests
• PC start-up check – determines what programs are starting up with your PC
• Registry scan and repair
• Perform a hard drive clean-up & removal unwanted or obsolete files
• Install driver updates for hardware devices
• Check firewall status/settings
• Provide a report detailing work done and any recommended upgrades

I’ve grown up with computers and used to run a BBS (Bulletin Board System – a dial-up site that was accessible via modem and built on older technology) before the World Wide Web was launched in the early 1990s. I have an Honours degree in Business Information Technology and have worked extensively with various systems over the years and have a good broad knowledge of various tech, including routers, printers and servers.

If you have an issue with a certain device or part of your computer system is not performing as it should, I can help troubleshoot and suggest and where agreed, implement fixes to improve your system and get things up and running for you.

Part of this process is also discovery, so the more information you can provide either via email or phone call, the better equipped I will be to help you during a site visit, or sometimes I can solve problems remotely, using Teamviewer, Quick Assist or other suitable tools.